brief, we’ll do everything we can reasonably do to keep you satisfied
with your experience with us. Being as fair as possible and a
dose of common sense is the basis of our customer service
The terms and conditions (the “Terms”) are listed below.
endeavour to be flexible as possible to keep you delighted with your
When you place an order with us you will be deemed
to have read, understood and agreed to these Terms. If you are unhappy
with any aspect of these, then please contact
Terms and your use of our web site are governed by English law, and you
agree to submit to the non-exclusive jurisdiction of the English court.
This does not affect your statutory rights.
This website and
our Terms are intended for use within the UK. Whilst we may consider
requests for products and enquiries from outside the UK, we can give no
warranty, express or implied, that an order or use of this website from
outside the UK complies with any applicable non-UK regulations of laws.
A Contract for the sale of Brumwear’s products will be formed
once an order has been accepted, processed and sent, at which
point the buyers credit/debit card will be charged for the value of the
The availability and prices of goods are subject to
change, and such changes may occur without notice. Delivery charges are
added to the value of orders as appropriate, as described in the
delivery times and charges.
Right To Cancel
may cancel your order for any reason up to the point when it is
despatched. In such instances of cancelation the contract any payments
you have made will be fully refunded within 30 days.
you are not satisfied with the products that you ordered you may return
them to us within 30 days. We will either offer you an exchange or
refund at our option provided that the products are returned unused and
in their original condition. The returns address is Brumwear
Oxford Road, Birmingham, B13 9SG, United Kingdom. Please include your
name, address and requirements.
Payment and Taxes
accept online payment in a secure environment by Paypal, credit or
debit card. All transactions are shown in £
prices on this website are accurate when published and are quoted
exclusive of UK sales tax (VAT) as we are currently not VAT registered.
If your order is sent to a destination outside the UK then no sales tax
will be added. Any import or customs duties levied once your package
enters your destination country will be your responsibility.
guarantee that the goods despatched comply with the terms of the
contract and also that the goods despatched are fit for the purpose for
which they are normally used and fit for any special purpose, such
purpose being agreed in advance.
We do not provide any
guarantee, however, in respect of defects to any Goods occurring after
despatch as a result of lack of care, inappropriate use, or any
alteration made to any item. Nor do we guarantee compensation
any loss arising from such defects.
placed by mail-order or on the web site will usually be despatched
through a distributor to arrive with UK customers within one week,
stock permitting. Should an item be temporarily out of stock, you will
be informed of the delay and the estimated date of despatch of the item.
we take care to ensure that products are correctly described and
specified on our website. However, the colour of our Goods represented
may be affected by browser software or computer systems, we hence we
cannot accept any responsibility for any variation in their colour.
Disclaimer & Limitations of liability
the fullest extent permitted by law and save as provided above, neither
Brumwear Limited nor any associated company shall be liable to you by
any representation, or any implied warranty, condition or other term,
or any duty at common law, or under the express terms of the contract,
or in negligence (whether on the part of Brumwear Limited or any of its
members, agents, directors, employees or otherwise) for any indirect
special or consequential loss or damage (including but not limited to
loss of profit or loss of saving), costs, expenses or other claims for
compensation whatsoever which arise out of or in connection with the
use of this website, the supply of the products or their use or resale
by you. The limitations of liability in these conditions shall apply
equally for the benefit of Brumwear Limited and any other associated
While Brumwear Limited uses reasonable endeavours to ensure
that the information on this website is accurate and up to date, it
does not give any warranty as to its accuracy or completeness and
Brumwear will not be responsible for any errors or omissions or for the
results arising from the use of such information.
Brumwear Limited takes all reasonable steps to ensure a fast and
service, it does not guarantee that your use of this website will be
interruption or error free and will not be responsible for any
disruption, loss of or corruption of any material in transit, or loss
of or corruption of material or data when downloaded onto any computer
Further, Brumwear Limited will not be responsible nor liable
for your use of any other websites which you may access via links
within this website. Brumwear does not control these websites and is
not responsible for their content. Any such links are provided merely
as a service to users of this website and their inclusion in this
website does not constitute an endorsement by or affiliation with
Brumwear Limited. The entire liability of
Brumwear Limited under or in connection
with any contract for any products to which these conditions apply
shall not exceed the price of the products, except as expressly
provided in these conditions.
Brumwear Limited will not be liable to
you or be deemed to be in breach of the contract by reason of any delay
in performing, or any failure to perform, any of its obligations in
relation to the products ordered by you if the delay or failure was due
to any cause beyond its reasonable control.
Brumwear Limited may
assign or transfer any of its rights or sub contract any of its
obligations under these terms and conditions to any third party. You
may not assign or transfer any of your rights or sub contract any of
your obligations under these terms and conditions except with the
specific permission in writing of Brumwear.
No person who is not
a party to these terms and conditions shall have any right to enforce
any term under the Contracts (Rights of Third Parties) Act 1999.
Nothing in these conditions is intended nor shall affect any of your
statutory rights that may not be legally excluded.
Copyright and Trademark
contents of these pages (including pictures, designs, logos,
photographs, text written and other materials) are the copyright
trademark or registered trademark of Brumwear Limited or its content
technology providers or their respective owners. The copying,
modification, distribution, reproduction, or incorporation into any
other work of part or all of the material available on this website in
any form is prohibited save that you may copy, print or download
extracts of the material on this website for the sole purpose of using
this website or placing an order with Brumwear Limited, or for the
sending to individual third parties for their personal information
provided that you acknowledge Brumwear Limited as the source of the
and that you inform the third party that these conditions apply to them
and that they must comply with them.