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terms and conditions

In brief, we’ll do everything we can reasonably do to keep you satisfied with your experience with us.  Being as fair as possible and a dose of common sense is the basis of our customer service rules.  The terms and conditions (the “Terms”) are listed below.  We’ll endeavour to be flexible as possible to keep you delighted with your experience.

When you place an order with us you will be deemed to have read, understood and agreed to these Terms. If you are unhappy with any aspect of these, then please contact us before ordering.

These Terms and your use of our web site are governed by English law, and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your statutory rights.

This website and our Terms are intended for use within the UK. Whilst we may consider requests for products and enquiries from outside the UK, we can give no warranty, express or implied, that an order or use of this website from outside the UK complies with any applicable non-UK regulations of laws.

A Contract for the sale of Brumwear’s products will be formed once an order has been accepted, processed and sent,  at which point the buyers credit/debit card will be charged for the value of the goods.

The availability and prices of goods are subject to change, and such changes may occur without notice. Delivery charges are added to the value of orders as appropriate, as described in the delivery times and charges.

Right To Cancel


You may cancel your order for any reason up to the point when it is despatched. In such instances of cancelation the contract any payments you have made will be fully refunded within 30 days.

Returns


If you are not satisfied with the products that you ordered you may return them to us within 30 days. We will either offer you an exchange or refund at our option provided that the products are returned unused and in their original condition.  The returns address is Brumwear Limited, 83 Oxford Road, Birmingham, B13 9SG, United Kingdom. Please include your name, address and requirements.

Payment and Taxes


We accept online payment in a secure environment by Paypal, credit or debit card. All transactions are shown in sterling.   All prices on this website are accurate when published and are quoted exclusive of UK sales tax (VAT) as we are currently not VAT registered. If your order is sent to a destination outside the UK then no sales tax will be added. Any import or customs duties levied once your package enters your destination country will be your responsibility.

Our Guarantee


We guarantee that the goods despatched comply with the terms of the contract and also that the goods despatched are fit for the purpose for which they are normally used and fit for any special purpose, such purpose being agreed in advance.

We do not provide any guarantee, however, in respect of defects to any Goods occurring after despatch as a result of lack of care, inappropriate use, or any alteration made to any item.  Nor do we guarantee compensation for any loss arising from such defects.

UK Delivery


Orders placed by mail-order or on the web site will usually be despatched through a distributor to arrive with UK customers within one week, stock permitting. Should an item be temporarily out of stock, you will be informed of the delay and the estimated date of despatch of the item.

Conformity


While we take care to ensure that products are correctly described and specified on our website. However, the colour of our Goods represented may be affected by browser software or computer systems, we hence we cannot accept any responsibility for any variation in their colour.

Disclaimer & Limitations of liability


To the fullest extent permitted by law and save as provided above, neither Brumwear Limited nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Brumwear Limited or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you. The limitations of liability in these conditions shall apply equally for the benefit of Brumwear Limited and any other associated company of Brumwear Limited.

While Brumwear Limited uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Brumwear will not be responsible for any errors or omissions or for the results arising from the use of such information.

While Brumwear Limited takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Brumwear Limited will not be responsible nor liable for your use of any other websites which you may access via links within this website. Brumwear does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Brumwear Limited.  The entire liability of Brumwear Limited under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Brumwear Limited will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Brumwear Limited may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Brumwear.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Copyright and Trademark


The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Brumwear Limited or its content and technology providers or their respective owners. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Brumwear Limited, or for the purpose of sending to individual third parties for their personal information provided that you acknowledge Brumwear Limited as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

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protected by copyright and trademarks; Brumwear Limited is registered in England and Wales as Company No. 8841558